Know About me
It’s been 13+ years since I fell in love with Designing and this relationship continues as a Web, Graphic, User Interface & User Experience Designer.
I have hands-on experience in designing high-impact, user-centered and Intuitive Designs for various domains- eLearning, Retail, Banking, Manufacturing, Health, Education, and Telecommunications.Designed a plethora of responsive web applications and Mobile Apps.
I hold a master's degree in Computer Applications (MCA) and Bachelor's Degree in Mathematics. Also earned training and certifications from Google, Human Factors International, Interaction Design Foundations, and W3Schools.
My objective is simple - "Be the Best Designer"- Understanding Human Brain, Behaviour, Emotion and implementing the persuading design for the best User Experience.
Skills & Tools
Process I Follow
DISCOVER
Research, Stakeholder interview, Profiles and Persona Creation, Empathy Map, Journey Map
DESIGN
Card Sorting, Information Architecture, Low-Fidelity Wireframe and Clickable Prototype
DEVELOP
Specifications, Visual Asset, Accessibility Compliance
TEST
Visual Design Bug, Usability Testing
My Experience
Nov 2018 - Till date
DHL IT Services
Senior UX Consultant
My Responsibilities
- Handled multiple assignments with various business units.
- Conducted UX Workshops with the business and potential users to understand the requirement.
- Conducting User Research, Create Empathy Map and framing Journey map.
- Rapidly Crafting, Testing and Iterating. Delivering Hi-Fi design ready for engineers to develop.
- Conducted Usability Testing
- Support UX design and consultation irrespective of the technologies - SharePoint, Salesforce, Splunk DB, IoT, Angular
- Trained the resources for UX career change
- Leading the team of designers and UI developers
April 2018 - Nov 2018
Global English
Senior UX Lead
My Responsibilities
- Involved in creating learning application for the working people to improve Business Communication
- Implemented the Gamification - Human focused design, rather than function focused design
- Created Personas, Site Map, Task Flow, Information Architecture, Wireframe and iterated the ideas
- Created Visual Design and prototypes
- Conducted Usability Testing
August 2017 - April 2018
Emerio Technologies - an NTT Communications
UX Designer
My Responsibilities
- Designed an education solution to set up the Examination Question papers with varying levels of approvals. This product helps the University to maintain the secured Question Paper setup.
- Designed a solution for Therapists, helps the Users (Therapist and Clients) in Online Booking Appointments, Maintaining Clients Records, Maintaining Recourses & Library and sharing with Clients, Marketing, Billing and Accounting - Thera-Smart.
March 2011 - June 2017
Tata Consultancy Services
UI & UX Designer
Clients I worked with
- British Telecommunications
- The World Bank
- CITI Bank
- Bank of America
My Responsibilities
- Worked with various clients and domains - Telecommunication, Banking and Manufacturing
- Worked closely with stakeholders to achieve the goal.
- Understood the pain points, participated in focus group meeting and found the possible solutions
- Involved in Creating Personas, Site Map, User Flow, build Wireframe and iterated the ideas until agreed by the customers. And created Visual Design and prototypes
- Recreated the existing web application with new user experience
- Created Interaction Design, Visual Designing & Prototypes for various assigned web applications
March 2008 - February 2011
Experts IN Solutions
Senior Web Designer& UI Designer
My Responsibilities
- Involved in designing various retail Products for Hotels, Restaurants, Bakery and Salons
- Created Product Logo – vector Designing
- Designed Brochure & Banner Designing
My Education
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Masters of Computer Applications (MCA)
2004 - 2007
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B.Sc., Mathematics
2001 - 2004
Along with my regular education, I constantly keep myself updated with various pieces of training and certifications. Since I strongly believe that learning is a continuous process.
Google UX Design Professional Certificate
This course is offered in Google, which contains 7 modules that cover all the UX design processes and tools used in Google to successfully build the product or service.
Design Thinking - The Ultimate Guide Certificate
This course gives an insight of "How to apply design thinking to your problems in order to generate innovative and user-centric solutions".
Become a UX Design from the scratch Certificate
This course gives an insight of "Why UX matters, various roles in an organization, confidence of working with the Clients".
Gestalt Psychology and Web design Certificate
This course explains, The origins of Gestalt thinking and the principles of perceptual organization, How to take a Gestalt-driven approach to improve a web user’s experience.
Human Computer Interactions Certificate
This course explains all aspects of HCI and How to carry out the design process involved in interaction design, navigation design, and screen design
Certified CSS Developer
This course is offered by W3Schools. The CSS Developer Certificate proves fundamental knowledge of web development using advanced CSS.
Certified Usability Analyst - Training
This course is offered by Human Factors Internationals. Attending this training demonstrate the mastery of the fundamental principles of User-Centered design.
